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Just about every list of the "Top 10 Web Design Mistakes" includes at least one reference to either

1. Not clearly specifying the objectives of your website, or

2. Not making it obvious what your web pages are about.

Usually both of these things are mentioned. This usually stems from the inability to look at your business or products from the prospective customer`s point of view.

Many marketing people confuse their own concerns with those of their potential customers. For instance they tthink that a sexy manufacturing technique, or the fact that the product uses "materials developed by NASA" will impress their customers. Generally it won`t.

Design Agency Manchester
The old website that was created by a Design Agency Manchester has served you proud for the past 2 years and when you first started up in business it was just what you needed to give you an immediate online presence. That was then and this is now, a few years down the line, and the time is right to enhance the current site to reflect your business growth. As the business has developed you are receiving more telephone calls from potential customers asking you to provide them with further details about the services and goods that you supply. This is one area where the website could work on your behalf as a few additional pages could be added with that contained useful information. Therefore you have been in touch with the Design Agency Manchester that helped to create your original site. They did a fabulous job first time around and people always give you positive comments about your site. With this in mind you have asked the Design Agency Manchester to provide you with a larger package. They`ll be designing a new 6-10 page website that will provide your customers of old and new with far greater detail about your firm and the products and services that it provides.

This is the classic mistake of confusing features with benefits. Saying that a vinyl banner is made of 13 oz vinyl is a feature. Saying that it is "virtually tear-proof" is a benefit -- namely, that it won`t be ripped off its moorings and blown away by the first gentle breeze.

Web designers are just like all other business people in this regard. We have a difficult time stepping back from our little projects and looking at them from the perspective of our potential customers.

First and foremost we should realize that people who visit our sites have no idea what our sites are about until we tell them.

So we should tell them. And we should tell them very clearly and quickly. As Vincent Flanders says in Web Pages That Suck

Web design is the reverse of a magic trick. In a magic trick, you show the audience your right hand and perform the trick with your left. In Web design, you tell them where you`re going first -- and then go there. People don`t like surprises. It will certainly confuse them and it could make them angry."

For more information about this article and/or the author visit http://www.banners-canada.com

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